Want to improve quality, safety and outcomes? Engage your frontline staff and watch the impact. It will be profound…treat each of your frontline staff as the caregivers they are…Position them to connect (or reconnect, if necessary) to their purpose, their ‘why,’ their passion, and provide them with the tools and safe space to authentically connect with and engage patients each and every time.

Source: Hospital Impact: To Boost Care Quality, Engage Frontline Staff | FierceHeathcare