Our Blog

COVID-19 Readiness: Who are we Forgetting and why that’s a Problem

This week a hospital Emergency Room essentially closed because it did not have enough staff. A patient with COVID-19 had recently been seen in the ER. Unfortunately, many frontline staff were not appropriately protected,...

Healthcare and Leadership: What 21st Century Hospitals can Learn from one of the 20th Century’s Greatest Generals

“You don’t lead by hitting people over the head-that’s assault, not leadership.” – Dwight D. Eisenhower, 5-Star General & 34th President

Improving Patient Safety: Closing the Knowledge-Practice Gap at the Frontlines

The knowledge-practice gap. Technology is fueling the exponential growth of healthcare knowledge, while the capacity of the human brain to master tasks remains static. There is a rapidly expanding gap between what institutions know, and what frontline caregivers...